SetterFi Data Deletion

SetterFi is operated by Legacy Strong LLC. This page explains how to have your personal information deleted.

If you messaged a coach's business

If you sent a message to a business on Instagram, Facebook Messenger, WhatsApp or SMS and that business uses SetterFi, we hold your conversation and any details you shared in it.

To delete them, either:

1. Message the same business and say you want your data deleted. The coach can delete your record from their SetterFi account.
2. Email support@livelegacystrong.com with the subject "Data deletion request". Include the platform you used (Instagram, Facebook, WhatsApp or SMS), the name or handle of the business you messaged, and the name, handle or phone number you messaged from, so we can find your record.

We will delete your conversation, your contact record, and any booking details within 30 days, and confirm by reply. Backups are purged within a further 30 days.

If you are a SetterFi coach or affiliate

You can close your account from inside SetterFi under your account menu. Closing your account:

• Disconnects all channels and deletes stored access tokens immediately.
• Deletes your conversations, leads, configuration and profile within 90 days.
• Retains only the billing records we are legally required to keep.

You can also email support@livelegacystrong.com from your account email address to request deletion.

Facebook and Instagram users

If you connected a Facebook or Instagram account to SetterFi, or messaged a business through one of those platforms, you can also request deletion through Facebook:

1. Go to Settings and Privacy, then Settings, then Apps and Websites (Facebook) or Apps and Websites (Instagram).
2. Find SetterFi and choose Remove.
3. Removing the app sends us an automated deletion request. We process it as described above and you will receive a confirmation code you can use to check the status.

Contact

Legacy Strong LLC 401 E Las Olas Blvd, Fort Lauderdale, FL support@livelegacystrong.com